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Wednesday, June 16, 2010

International Standard Organization ISO 9001:2000 Clause 6

Clause 6: Resource Management


Clause 6.1: Provision of resources The resources that are necessary to implement the quality management system should be in place. This should be ensured by the management.

Clause 6.2: Human Resources


Clause 6.2.1: General By selecting the right people and by imparting the necessary training, the management has to ensure that the people have the necessary competence.
Clause 6.2.2: Competence, awareness and training:
The management has to ensure that each and every employee has the necessary understanding of the quality, development processes and the products.

Clause 6.3: Infrastructure


The management has to provide the necessary hardware , software, testing tools and also supporting services such as communication facilities, Internet access etc. so that the employees can carry out their responsibility to meet the quality requirements.

Clause 6.4: Work environment


A friendly work environment is a must to deliver quality products and the management has to provide such a work environment.


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